Hoot O'Clock — delete your account and data

App: Hoot O'Clock (Google Play / App Store)
Developer: Trixsoft Kamil Nędza

Before you delete

• Deletion is permanent and cannot be undone.
• Deleting the account does not cancel an active subscription and does not give you a refund. Cancel the subscription first: on iPhone in Settings → [your name] → Subscriptions, on Android in Google Play → Payments & subscriptions → Subscriptions.
• The paid version will no longer be linked to this account.

Delete your account in the app

1. Open Hoot O'Clock.
2. On the home screen, tap For parents and solve the parental gate question.
3. In the Account section, tap Delete account.
4. Tick the confirmation and confirm the deletion.

Your account and data are deleted immediately.

Request deletion without the app

If you no longer have access to the app, email [email protected] with the subject "Hoot O'Clock — delete account". Send it from the email address linked to the account. We will confirm the request within 2 business days and delete the account within 30 days.

You can also ask us to delete only some of your data, for example exercise session results or your first name — tell us which data to delete.

A guest account (without an email address) holds no data we could use to identify you, so it can only be deleted from within the app.

What we delete

• the account (account identifier, email address, password),
• first name,
• exercise session results,
• the list of Trixsoft apps linked to the account,
• purchase information linked to the account.

Purchase records may be kept in anonymized form for up to 180 days for legal and accounting purposes. Apple and Google keep their own purchase history under their own rules. The account is shared across Trixsoft apps — deleting it also deletes your data in our other apps that use this account.

You can remove the data stored on the device (settings and a copy of the results) by uninstalling the app.

More information: Hoot O'Clock Privacy Policy.